Skyway Aviation Handling Company PLC (SAHCO) has won the British Airways Punctuality Award for its outstanding regularity and safety performance in the first and second quarters of 2024 at the Murtala Muhammed International Airport Lagos Station.
This was announced by SAHCO’s Head of Corporate Communications, Adetola Vanessa Uansohia, in Lagos
Equally, the ground handling company won the British Airway’s bronze award for achieving its punctuality target of 96% for the second quarter of 2024 at the Nnamdi Azikiwe International Airport, Abuja station.
According to Uansohia, the latest achievement “has confirmed SAHCO’s consistent excellence in service delivery at the two stations where British Airways operates.
“British Airways (BA) is a global airline that is the United Kingdom’s flag carrier, headquartered at Harmondsworth, England, UK, near its main hub at London Heathrow Airport.
“BA, being a global airline with over 100 years of experience in the skies, is wholly dedicated to ensuring punctuality. While safety and security are of its utmost priority, the airline is committed to excellent partnerships with its clients, thereby promoting an enabling environment for making SAHCO’s excellent service delivery seamless.”
In a congratulatory letter addressed to the Managing Director/CEO of SAHCO, Mrs Adenike Aboderin, British Airways commended the Lagos and Abuja teams for their exceptional performance due to the stations’ ability to meet or exceed the adjusted door closure (aDC) target of 96% each month during the quarter, with no significant safety events or repeat audit findings.
This feat, BA said, has been achieved for two quarters in a row for the Lagos station.
In the same letter, the British carrier congratulated the entire SAHCO team for their remarkable performance and reiterated that the achievement reflected the team’s dedication and hard work.
Commenting on the two awards received by SAHCO’s Lagos and Abuja stations, SAHCO’s MD/CEO described the award as a testament to the commitment of the SAHCO team to maintain the highest standards of punctuality and safety.
She mentioned that SAHCO just concluded a training session for all staff on customer service by a reputable training academy and that the training session is a total overhaul that was targeted at ensuring that all staff ensure excellent service delivery in a customer-centric manner.
“We are thrilled to receive this recognition from British Airways, not only from one station but from both stations where we service the prestigious airline. We look forward to winning the award for the next quarter of the year.
“It is worthy of note that SAHCO remains dedicated to providing exceptional service and looks forward to achieving even greater milestones in the future for all their clients and would-be clients.”.
Skyway Aviation Handling Company PLC (SAHCO) is a leading aviation ground handling company in Nigeria, providing a wide range of services to international and domestic airlines.
These services include passenger handling, ramp handling, cargo handling and warehousing, baggage reconciliation, aviation security, executive lounge services, and crew administration, among others.
ALSO READ THESE TOP STORIES FROM NIGERIAN TRIBUNE
