THE Alternative Bank, Nigeria’s leading non-interest financial institution, is set to reshape the banking landscape with its upcoming Customer Forum in Ilorin, Kwara State, themed “Bank Different”.
This event follows the success of previous forums in Abuja and Kaduna, where the bank engaged in direct dialogue with customers, collating live feedback to shape its product and service offerings.
Korede Demola-Adeniyi, Executive Director of Retail South, affirmed, “Banking differently means putting our customers at the center of everything we do. It is about leveraging technology, ethical banking principles, and personalized service to create an unparalleled banking experience. The Customer Forum is one of the many ways we connect with our customers, listen to their needs, and ensure our services exceed their expectations.’’
The Ilorin Customer Forum will be a dynamic platform for customers to interact with the bank, explore innovative products and services, and provide valuable feedback. A highlight of the event will be the showcase of the AltBank app, demonstrating the bank’s commitment to utilizing cutting-edge technology for an enhanced customer experience.
Attendees can explore AltBank’s bouquet of offerings, including on-the-spot shopping with AltMall, accessible financing via the Alt Bank app, and exclusive discounts from Althaven, alongside standard attractions such as product stands, panel discussions, and networking opportunities.
The Alternative Bank remains committed to promoting entrepreneurship and economic growth. By prioritising customer needs and innovation, the bank is redefining the financial landscape and setting a new standard for ethical banking.
The Alternative Bank, a non-interest subsidiary of Sterling Financial Holding Company, is licensed by the Central Bank of Nigeria and operates under the guidance of an Advisory Committee.
Since its establishment in January 2014 and full banking license in July 2023, the bank has been at the forefront of providing innovative and ethical financial solutions to meet the diverse needs of its customers.
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