The Kano Electricity Distribution Company (KEDCO) has refuted reports claiming that the company defied the Minister of Power’s directives on customer disconnections.
The company stated, “We also wish to reaffirm our ongoing efforts to improve the quality and reliability of electricity supply to all our customers.”
The clarification was made by the Head of the Corporate Communications Unit, Sani Sani, in a statement issued to the press in Kano.
The statement reads: “KEDCO’s attention has been drawn to a publication by AREWA Punch Report suggesting that the company has defied the Minister of Power’s directives on customer disconnections.”
According to him, “The company has not defied any directives from the Minister following the outage that caused a total blackout in parts of the north from 4:57 a.m. on October 21 to 4:56 p.m. on October 30, 2024.”
The KEDCO spokesman emphasized that the company was not in defiance of the minister’s directive regarding billing for the outage period.
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He explained, “The electricity bills currently being collected are for September’s consumption, which were distributed in October. Therefore, customers who have not paid these bills are being disconnected.”
“The Honourable Minister of Power only stated that customers will not be billed for the outage period, from October 21 to October 30. KEDCO will ensure that customers are not billed for this period, and this will be reflected in this month’s (November) bills,” he said.
He urged customers to settle their bills on time for the benefit of KEDCO and the power sector as a whole.
Finally, he assured KEDCO’s customers of the company’s continuous commitment to complying with all regulations and orders, particularly in ensuring accurate and fair billing.
