The Murtala Muhammed Airport, Terminal Two (MMA2), the first private business established on a Public Private Partnership (PPP) arrangement in the country’s aviation sector, marked its 17 years of existence on Tuesday, revealing how it plays host to over 10,000 guests every day.
Addressing the media on the success of the terminal since its existence, the acting Chief Operating Officer (COO), MMA2, Mr Remi Jibodu, said the terminal has evolved into a symbol of excellence, innovation and efficiency in the Nigerian aviation sector.
Jibodu attributed the achievements to what he called steadfast dedication and tireless efforts of the entire management and workers as witnessed in the commitment to continuous improvement and significant development of the infrastructure available in the terminal.
He said, “Over the past 17 years, our airport has evolved into a symbol of excellence, innovation and efficiency in the Nigerian aviation industry. Through steadfast dedication and tireless efforts, we have achieved numerous milestones that have propelled us to the forefront of the global aviation landscape.”
Among the achievement listed by the COO include “the resounding success of our Public-Private Partnership (PPP) model. This innovative approach has not only enhanced the operational efficiency of our airport but has also fostered collaboration with private entities, enabling us to deliver world-class services to our passengers and stakeholders.
Jibodu highlighted the contributions of stakeholders “who have been with us from the very beginning. Notable among them is the first airline that departed its aircraft from our runway, Chanchangi Airline Flight NCH 334, with aircraft registration number 5N BEU, which lifted 70 passengers and departed at exactly 17:15 on May 7, 2007. This opened the skies for numerous departures from our terminal.
“Today, we currently have a total of 10 domestic airlines flying out of our terminal daily – Ibom Air, Valuejet, Air Peace, Arik Air, Aero Contractors, Dana Air, United Nigeria Airlines, Azman Air, Max Air and Rano Air. We are immensely grateful for the partnerships we share with them.
“We play host to over 10,000 guests every day at this terminal including passengers, stakeholders, concessionaires and many others who come here to shop, eat and fly. This has strengthened our commitment to continuous improvement and significant development of our infrastructure. The introduction of our state-of-the-art multi-story car park has revolutionised the parking experience for passengers, providing convenience and ease of access.
“The implementation of e-gates at the central screening point of the facility is an added value that has streamlined passenger facilitation, ensuring a seamless journey through the Lagos airport, which is enhancing the security architecture of the terminal.
“Our unwavering focus on reliability and sustainability is exemplified by the establishment of uninterrupted power supply systems. This critical infrastructure ensures that our operations remain resilient in the face of unforeseen challenges, safeguarding the travel experience for all our passengers.
“Recently, as an airport, we developed a flight disruption guideline after noticing a growing trend of passenger unrest at the slightest provocation. This often leads to property damage and abuse of staff and users of the airport. This unrest has been tremendously reduced to the barest minimum.
“Over the past 17 years, we have consistently pushed the boundaries of innovation, setting new standards for efficiency, safety and customer satisfaction. Our commitment to excellence has not gone unnoticed, as evidenced by the numerous accolades and awards that adorn our walls. From being recognised as the ‘Best Airport Terminal of the Year 2023’ and ‘Best Airport Terminal Lounge’ to receiving the prestigious CSR award in recognition of our outstanding commitment to promoting safety and wellness, we have continuously raised the bar.
“This success cannot be achieved without the collective effort and dedication of our staff, partners and stakeholders who have played an integral role in our success. Their unwavering commitment to excellence has been instrumental in shaping the legacy of this airport.
“Among our many achievements is the MMA2 Training Centre, which stands as a testament to our commitment to nurturing the next generation of aviation professionals. Through our state-of-the-art facilities and hands-on training by aviation professionals, we are shaping the future leaders of the aviation industry.
“Our training centre is not just a place of learning; it is a symbol of empowerment, providing individuals with the tools they need to soar to new heights. Whether it is aspiring ground staff learning the intricacies of customer service or advanced aviation security courses, our training centre is a place where dreams take flight.”
Looking ahead, the MMA2 management pledged its commitment to embarking on an exciting journey towards continued growth and innovation.
“Our plans include further expansion of our terminal facilities, implementation of improved technology to enhance security, sustainable initiatives to expand our cargo ecosystem and the commencement of regional operations from our terminal.
“The launch of regional operations, considering our track record of continuous growth and excellence, will provide a single hub for domestic airlines, boost their revenue through transit flights, drive economic growth by creating more jobs and enhance connectivity. This expansion will open new revenue opportunities, benefiting all stakeholders involved. The economic ripple effects will be felt far and wide, from increased foot traffic in our terminal to enhanced commercial opportunities.
“As we celebrate our 17th anniversary, let us reflect on our past achievements with pride and gratitude and let us look forward to a future filled with limitless possibilities. Together, we will continue to soar to new heights and redefine the standard of excellence in the aviation industry.”
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